Every client is assigned a Project Manager. The Project Manager is responsible for understanding the client’s expectations, assisting the client in establishing a quality program if needed and ensuring that the program is properly executed at the ground level. The Project Manager serves as a liaison between our team of field technicians and the client representative, raising issues to the client when necessary but oftentimes correcting quality issues on the client’s behalf.
The Project Manager also ensures that our on-site personnel have access to all the resources they need to provide top quality service to the client. Through total dedication to the client’s needs, the Project Manager plays a key role in identifying trends and issues and making recommendations to continually improve the client’s operation. Through regular reviews with the client, tracking Key Performance Indicators (KPIs) and trends, and making recommendations to improve the project and meet the client’s objectives, the Project Manager is a key leader of the QA/QC team.
Training and Competency
Bureau Veritas ensures you have highly trained and qualified QA/QC Technicians supporting your initiatives through our formalized competency training program. Our company-wide competency program ensures all personnel have appropriate skills, knowledge, and experience to execute your QA/QC program. This auditable process provides assessment evidence to clients and other bodies and displays the company’s commitment to developing and sustaining a trained, competent and safety-conscious workforce.
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